Shipping Policy
Last updated: 13 May 2026
On all orders over £40
Orders placed before 2pm despatched same day
Every order includes a tracking number
Available to most countries worldwide
UK Delivery
| Order Value | Delivery Method | Cost | Estimated Time |
|---|---|---|---|
| Over £40 | Standard Tracked | FREE | 2-4 working days |
| Under £40 | Standard Tracked | £4.99 | 2-4 working days |
Order Processing
Orders placed before 2pm (Monday to Friday, excluding bank holidays) are despatched the same working day. Orders placed after 2pm or at weekends are despatched the next working day.
Tracking Your Order
Once your order is despatched, you will receive a confirmation email containing your tracking number. You can use this to track your delivery directly on the carrier's website.
Delivery Issues
If your order has not arrived within the estimated timeframe, please first check your tracking information. If there is an issue, please contact us at Info@buybabydolls.com and we will investigate immediately.
International Shipping
We ship to most countries worldwide. International shipping costs and timescales vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.